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Below is a list of commonly asked questions about the ingredients in our handmade soap products. If you cannot find an answer to your question, please contact us at info@asoapisborn.net.
We use only plant-based ingredients including olive oil, organic coconut oil, avocado oil, sunflower oil, rice bran oil, and almond oil. We also infuse our oils with assorted herbs or spices; and incorporate a variety of butters like cocoa butter, mango butter and shea butter.
Our soaps are created for all skin types and suitable for everyone. However, if you are sensitive to fragrances or have specific food allergies, we provide a full list of ingredients of each soap product for you to review. Some soaps are available fragrance free or you can choose soap bars containing only essential oils. Also, we provide soaps that are palm free and almond oil free.
We provide a variety of handmade soap bars that are palm free or formulated using sustainable palm oil that was produced under strict rules that protect animals, the environment and people who live an work in palm oil producing countries.
With proper care and normal use, a soap bar can last 2-3 weeks or longer. Using a well-draining soap dish will keep your soap bar dry between uses and will help promote the life of your soap bar.
Due to the single-use nature of our products, we do not accept returns. However, it the item you received is defective, damaged, or you received the wrong item, please contact us immediately so we can evaluate the issue and make it right.
If you need to cancel your order for any reason, please reach out to us immediately. We can only cancel orders BEFORE they have been shipped out.
If your order was refunded, your refund is automatically credited using your original payment method. Please remember it can take several days for your bank or credit card company to process and post the refund.
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